Security & Confidentiality

We take precautions that other online providers don’t,
in order to provide you with a convenient and discreet service.

  • Most of our doctors and staff are based in our headquarters in London, some other members of the team work remotely. The access to your data is restricted on a “need-to know” basis and available via VPN only to ensure optimum security.
  • Your information are hosted on AWS and Rackspace servers in the EU, both ISO 27001 compliant and submitted to the strictest security requirements.
  • UK based customer call centres – in case you ever need to contact us.
  • Medicines and goods delivered in discreet packaging.
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